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Thank you!', l2: '{{operator}} closed the chat' }, max_typing: {l1: '{{operator}} is typing..', l2: '{{operator}} is typing..'}, off_title:{l1: 'Email us!', l2:'Email us!'}, off_msg:{l1: 'Live chat support is typically available Monday-Friday between 9am and 5pm EST.  We are not online at the moment. Leave a message and we will get back to you.', l2:'Sorry, we are not online at the moment. Leave a message and we will get back to you.'}, off_name: { l1:'name', l2: 'name'}, off_email: { l1: 'email', l2: 'email'}, off_phone: { l1: 'phone', l2: 'phone'}, off_text: { l1: 'message', l2: 'message'}, prechat_name: { l1:'name', l2: 'name'}, prechat_email: { l1: 'email', l2: 'email'}, prechat_phone: { l1: 'phone', l2: 'phone'}, prechat_text: { l1: 'how can we help you?', l2: 'how can we help you?'}, off_send: { l1:'Send', l2: 'Send'}, off_thank: { l1: 'Thank you for contacting us. We will reply to you as soon as possible.', l2: 'Thank you for contacting us. 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960 960\" ><path d=\"M240-400q-33 0-56.5-23.5T160-480q0-33 23.5-56.5T240-560q33 0 56.5 23.5T320-480q0 33-23.5 56.5T240-400Zm240 0q-33 0-56.5-23.5T400-480q0-33 23.5-56.5T480-560q33 0 56.5 23.5T560-480q0 33-23.5 56.5T480-400Zm240 0q-33 0-56.5-23.5T640-480q0-33 23.5-56.5T720-560q33 0 56.5 23.5T800-480q0 33-23.5 56.5T720-400Z\"/></svg><ul class=\"onwebchat-widget-settings-submenu ns\" id=\"onwebchat-widget-settings-submenu-ul\"><li id=\"uploadfileid\" onclick=\"javascript:uploadFilePressed(); return false;\"><svg class=\" onwebchat-menu-icons\" xmlns=\"http://www.w3.org/2000/svg\" height=\"20\" viewBox=\"0 -960 960 960\" width=\"20\"><path d=\"M452.116-332.501v-333.27l-97 97-38.922-39.345L480-771.922l163.998 163.806-38.922 39.345-97-97v333.27h-55.96ZM256.294-188.078q-28.384 0-48.3-19.916-19.916-19.916-19.916-48.327v-106.564h55.96v106.538q0 4.616 3.847 8.462 3.846 3.847 8.462 3.847h447.306q4.616 0 8.462-3.847 3.847-3.846 3.847-8.462v-106.538h55.96v106.564q0 28.411-19.916 48.327-19.916 19.916-48.3 19.916H256.294Z\"/></svg><span class=\"onwebchat-widget-settings-submenu-text\">"+S('menu_send_file',E)+"</span></li><li onclick=\"javascript:emailTranscript()\" id=\"onwebchat-email-li\"><svg class=\" onwebchat-menu-icons\" xmlns=\"http://www.w3.org/2000/svg\" height=\"18\" viewBox=\"0 -960 960 960\" width=\"18\"><path d=\"M172.309-180.001q-30.308 0-51.308-21t-21-51.308v-455.382q0-30.308 21-51.308t51.308-21h615.382q30.308 0 51.308 21t21 51.308v455.382q0 30.308-21 51.308t-51.308 21H172.309ZM480-457.694 160-662.309v410q0 5.385 3.462 8.847 3.462 3.462 8.847 3.462h615.382q5.385 0 8.847-3.462 3.462-3.462 3.462-8.847v-410L480-457.694ZM480-520l313.846-200H166.154L480-520ZM160-662.309V-720-252.309q0 5.385 3.462 8.847 3.462 3.462 8.847 3.462H160v-422.309Z\"/></svg><span class=\"onwebchat-widget-settings-submenu-text\">"+S('menu_email',E)+"</span></li><li onclick=\"PrintElem2Printer('chat_area_id')\" id=\"onwebchat-print-li\"><div id=\"\"><svg class=\" onwebchat-menu-icons\" xmlns=\"http://www.w3.org/2000/svg\" height=\"20\" viewBox=\"0 -960 960 960\" width=\"20\"><path d=\"M638.385-623.653v-118.385h-316.77v118.385h-55.96v-174.345h428.69v174.345h-55.96Zm-461.192 55.96h605.614-605.614Zm531.096 97.077q15.672 0 26.864-11.116 11.193-11.117 11.193-26.789t-11.156-26.864q-11.155-11.193-26.884-11.193-15.73 0-26.826 11.156-11.096 11.155-11.096 26.884 0 15.73 11.116 26.826 11.117 11.096 26.789 11.096Zm-69.904 267.385v-170.77h-316.77v170.77h316.77Zm56.008 55.96H265.905v-157.615H121.233v-223.615q0-39.989 27.624-67.571 27.625-27.581 67.528-27.581h527.23q39.989 0 67.571 27.581 27.581 27.582 27.581 67.571v223.815H694.393v157.415Zm88.414-213.537v-167.693q0-16.575-11.304-27.883-11.303-11.309-28.013-11.309H216.581q-16.696 0-28.042 11.268t-11.346 27.924v167.693h88.462v-69.153h428.69v69.153h88.462Z\"/></svg></div><span class=\"onwebchat-widget-settings-submenu-text\">"+S('menu_print',E)+'</span></li>'+tempSaveSt+'<li onclick="" id="onwebchat-volume-li-id"><svg id="onwebchat-volume-icon" class=" onwebchat-menu-icons" xmlns="http://www.w3.org/2000/svg" height="20" viewBox="0 -960 960 960" width="20">'+se+'</svg><span id="wb-volume-text-id" class="onwebchat-widget-settings-submenu-text">'+S('menu_sound',E)+"</span></li><li onclick=\"javascript:endChatClicked();\"  id=\"onwebchat-endchat-li\"><svg class=\" onwebchat-menu-icons\" xmlns=\"http://www.w3.org/2000/svg\" height=\"20\" viewBox=\"0 -960 960 960\" width=\"20\"><path d=\""+dt+'"/></svg><span class="onwebchat-widget-settings-submenu-text">'+S('menu_end_chat',E)+"</span></li></ul>"+n+'<form id="onwbchtUploadForm" style="visibility:hidden" enctype="multipart/form-data" method="post"><input type="file" onchange="validateFileSizeType(this, 1)" id="onwbchtFileinput" name="file"/><input type="hidden" name="siteid" value="'+k+"\"></form></div><div id=\"onwcFileModal\"     class=\"onwcmodal\"><div class=\"onwcmodal-content\"><div class=\"onwcmodalclose\" 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class=\"onwcmodal-content\"><div class=\"onwcmodalclose\" onClick=\"javascript:toggleModal('onwcEmailOkModal', false)\">&times;</div><span>"+S('email_sent',E)+"</span></div></div><div id=\"onwcEndChatModal\" class=\"onwcmodal\"><div class=\"onwcmodal-content\"><div class=\"onwcmodaltext\">"+S('end_chat_msg',E)+'</div><div style="margin-top: 11px;margin-bottom: 6px;text-align:center"><input class=onwcbutton style="padding: 1px 5px;margin:6% 3% 2% 3% !important;" type=button value="'+S('cancel',E)+'" onClick="javascript:toggleModal(\'onwcEndChatModal\', false)"><input style="padding: 1px 5px;margin:6% 3% 2% 3% !important" class="orange onwcbutton" type=button value="'+S('menu_end_chat',E)+"\" onClick=\"javascript:endChatFunction()\"> </div></div></div><div id=\"onwcRatingChatModal\" class=\"onwcmodal\"><div class=\"onwcmodal-content\">"+S('rating_msg',E)+"<div style=\"margin-top: 11px;margin-bottom: 6px;text-align:center\"><div class=\"rating ns\"><span id=\"onwcstar5\" 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n,o,a=(o=(1==t?(n=e.files[0].size/1024/1024,e.files[0]):(n=e.size/1024/1024,e)).name).split(".");a=(a=a[a.length-1]).toLowerCase();return["jpg","jpeg","png","gif","bmp","tiff","docx","xlsx","pdf","txt","rtf"].includes(a)?50<n?(toggleModal('onwcFileModal'),document.getElementById('onwbchtFileinput').value='',!1):(_n('<p class="me me-bubble"><span class="spanbold">'+S('max_me',E)+"</span>\t[loading...]</p>",'me'),1==t&&(e=new FormData(document.getElementById("onwbchtUploadForm")),1==Ke)&&1==et&&sendFileToServer(e),!0):(toggleModal('onwcFileModalType'),document.getElementById('onwbchtFileinput').value='',!1)},SaveToFile=function(e){try{var t,n,o,a,i,l;""!=O('chattext')&&(document.getElementById("onwebchat-widget-settings-submenu-ul").style.setProperty("display","none"),n=(t=new Date).getFullYear()+'-'+(t.getMonth()+1)+'-'+t.getDate(),o='<!DOCTYPE html><html lang="en"><head><meta charset="UTF-8"><meta name="viewport" content="width=device-width, initial-scale=1.0"><meta http-equiv="X-UA-Compatible" content="ie=edge"><title>Chat transcript from '+wn(window.location.href)+' on '+n+'</title><style>',a='chat_'+wn(window.location.href)+'_'+n+'.html',i=o+" .me-bubble {background-color: #efeded;width: 75%;margin-right: 5%;padding: 8px 12px;float: right;border-radius: 11px;} .me-first  {margin-top: 12px;border-top-right-radius: 2px;} .agent-bubble {background-color: #b0cdcf;width: 75%;padding: 8px 12px;border-radius: 11px;} .agent-first  {margin-top: 12px;border-top-left-radius: 2px;} p {display: inline-block;font-family: Arial, Helvetica, sans-serif;line-height: 19px;word-wrap: break-word;max-width: 55%;margin: 3px;} #operatorImageSmall, #operatorImage, .server_messages, .spanbold{display:none;} .chat {display: block;flex-direction: column;width: 560px;margin: 0 auto;} i{font-style: initial; } .print:hover {background-color: #438d93 !important;cursor: pointer;} @media print {.print {display: none;}} .onwctime{ color:#646464; font-size: 14px 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