Key Features
Seamless Voice Input: Our technology seamlessly converts speech into text within the chat interface, ready to be sent.
Multi-Language Support: Users can choose their language for accurate transcription.
Visitor Accessibility: You can enable Speech-to-Text for visitors on your chat widget, allowing them to use voice input for faster and more natural conversations. To activate it, go to Settings > Widget > Maximized, and turn on 'Speech Recognition'.
Browser Compatibility: Currently, the Speech-to-Text feature is available on Chrome and Edge browsers, ensuring a broad user base can benefit from this enhancement.
Benefits
Efficiency
Agents can respond more quickly by speaking their responses, reducing typing time and increasing productivity.
Accessibility
Provides an alternative input method for users who may find typing challenging, promoting inclusivity.
Enhanced User Experience
By offering voice input options, interactions become more natural and engaging for both agents and visitors.
Integrating Speech-to-Text into your onWebChat service empowers your team and visitors with advanced communication tools, fostering clearer and more efficient conversations.