Typing Insights

This Pro AI feature lets you see what your visitor is typing before they hit the Send button.

That way, you can save valuable time and prepare your response — especially when your visitor takes a moment to type their message.

onWebChat - Typing Insights in the agent dashboard
onWebChat - chat widget showing real-time visitor typing

Reduce Response Time

With Typing Insights, you can respond even faster by seeing what your visitor is typing in real time. This lets you deliver prompt, accurate support — saving time for both you and your customer.

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