Boost efficiency and enhance visitor engagement with these best practices:

Save Time with Shortcuts

Quickly respond to common questions using predefined messages.

Engage Visitors with Triggers

Automatically start chats based on visitor behavior to increase interactions.

Enhance Functionality with the JavaScript API

Customize and extend chat capabilities to fit your needs.

Support Multiple Languages

Offer a localized chat experience to connect with a global audience.

Streamline Teams with Departments

Organize agents into departments for efficient chat routing.